Help and Support

Help and support services are offered from 9:00 AM to 5:00 PM GST on standard business days. This includes application support and technical support.

  • Application Support

    Addresses issues regarding functionality, basic software configuration, setup and other issues related to user interface and training.

  • Technical Support

    Addresses issues regarding software updates, database issues, import and export processes, integrations with other systems, also troubleshooting related network and email issues.

  • Our help and support services also provide access to periodic automatic software upgrades.

Training and Implemetation

Professional implementation, training, help and support services are an in-built part of all Absolute™ ERP Modules

  • Implementation Services

    This service is designed to integrate Absolute™ ERP with your technical architecture, managerial systems and procedures.

  • User Training

    Absolute offers on-site instructor-led training sessions before implemention. These sessions are tailored to user preferences. These training sessions are typically conducted in a series of two or three hour sessions.

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